Order Process

1. How to place an order on Camisetasdefutbolshop.com?

Shopping in Camisetasdefutbolshop.com is easy and safe. Follow the steps below to place your first order with us:

to. Find the item you want to purchase and click the “Add to Cart” button in the product details.

b. View the items you have added to your shopping cart, which you can modify as many times as necessary (from adding or removing products, to customizing them or changing the size).

c. Determine the product you wish to purchase and click Buy to go to the next page and fill in your information.

d. Choose the shipping method.

and. Choose your payment method.

f. After successful payment, you will receive an order confirmation email. If the payment fails, you will also receive a payment error email.

g. You will receive an order confirmation email.

* If the transaction involves a handling fee of more than 5% of the total amount of the order, we will refund the customer the amount in excess of 5%.

* If you make your purchase as a guest, remember that you can also create your account on Camisetasdefutbolshop.com to receive additional discounts on your purchases.

The specific process is shown in the following figure:

Notes:

* There is a size chart on the detail page of each item, please read the size chart carefully and choose the right size for you.

* If your order is out of stock, our customer service will contact you to offer a satisfactory solution.

2. Cancel the order

to. Cancel order before shipment

You can cancel your order free of charge, as long as it has not already been shipped. You should bear in mind that if your order contains personalised products or others that would have to be ordered from a football shirt supplier, they will not be subject to cancellation. You will need to contact customer service staff by email to process your cancellation request.

b. Cancel Order After Shipment

* If you decide to cancel your order after it has been shipped, or if you do not receive your order (because you are away from home), you can cancel your order (it does not include personalized products or other products ordered from football jersey suppliers). We will refund you after receiving the returned package, but we will deduct the shipping fee from the order amount (you can see our shipping costs in the shipping section).

3. What if I only receive a part of the product?

If you order multiple items in a single order and only a few are shipped to you, don’t worry, this may be due to stock conditions or package limits. Your product can be divided into several packages and shipped individually. You can contact customer support via customer support email to further resolve your issue. In the end we will give you a satisfactory answer.